标题:How to influence hospitality employee perceptions on hotel brand performance?
作者:Cheung, Catherine;Kong, Haiyan;Song, Haiyan
作者机构:[Cheung, C] School of Hotel and Tourism Management, The Hong Kong Polytechnic University, HungHom, Hong Kong;[ Kong, H] Business School, Shandong Univ 更多
通讯作者:Cheung, C
通讯作者地址:[Cheung, C]Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Hunghom, Hong Kong, Peoples R China.
来源:International journal of contemporary hospitality management
出版年:2014
卷:26
期:8
页码:1162-1178
DOI:10.1108/IJCHM-02-2013-0090
关键词:Job satisfaction;Human resource management;Brand management;Hotel management;Internal branding;Organizational career management
摘要:Purpose - This paper aims to understand employees\' perceptions of human resources management functions and how these affect brand performance, and the indirect influence of human resources management functions when mediated by job satisfaction in branded hotels in China. Hotel human resources functions, specifically organizational career management, and internal branding in hotels in mainland China were examined. The mediating effect of job satisfaction on the relationship between organizational career management and internal branding on brand performance was also examined.
收录类别:SCOPUS;SSCI
WOS核心被引频次:6
Scopus被引频次:8
资源类型:期刊论文
原文链接:https://www.scopus.com/inward/record.uri?eid=2-s2.0-84912574683&doi=10.1108%2fIJCHM-02-2013-0090&partnerID=40&md5=2d3b23d3f3926734cb546b164db69920
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