标题:A HIERARCHICAL MODEL OF PERCEIVED VALUE OF GROUP-ORIENTED TRAVEL EXPERIENCES TO MAJOR EVENTS AND ITS INFLUENCES ON SATISFACTION AND FUTURE GROUP-TRAVEL INTENTIONS
作者:Carlson, Jamie; Rosenberger, Philip J., III; Rahman, Mohammad M.
作者机构:[Carlson, Jamie] Univ Newcastle, Newcastle Business Sch, Level 3,Univ House,Corner King & Auckland St, Newcastle, NSW 2300, Australia.; [Rosenberger 更多
通讯作者:Carlson, J
通讯作者地址:[Carlson, J]Univ Newcastle, Newcastle Business Sch, Level 3,Univ House,Corner King & Auckland St, Newcastle, NSW 2300, Australia.
来源:JOURNAL OF TRAVEL & TOURISM MARKETING
出版年:2016
卷:33
期:9
页码:1251-1267
DOI:10.1080/10548408.2015.1117407
关键词:Customer experience; customer-perceived-value; group-travel behavior;; structural modeling; major events
摘要:This study seeks a deeper understanding of the forms of value that travel consumers derive from a group-travel experience to a major event. We focus on specific group-travel value dimensions of social, hedonic, monetary, functional - major event, functional - event-destination tourism infrastructure, epistemic, and convenience. A sample of 389 consumers is used to substantiate our framework. We also empirically examine this model with satisfaction and future group-travel intentions - with satisfaction found to fully mediate the relationship between the perceived value of the group-travel experience and future group-travel intentions. This framework can serve to advance further theory development in this domain.
收录类别:SCOPUS;SSCI
资源类型:期刊论文
原文链接:https://www.scopus.com/inward/record.uri?eid=2-s2.0-84950149641&doi=10.1080%2f10548408.2015.1117407&partnerID=40&md5=21018f823dbc1c6fa0e7fca8bd9280e5
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