标题：Outpatient queue business simulation based on acceptable waiting time
作者机构：[Yin, Chao ] School of Science, Shandong University of Technology, Zibo, China
会议名称：2010 International Conference on Computer Design and Applications, ICCDA 2010
会议日期：June 25, 2010 - June 27, 2010
来源：2010 International Conference on Computer Design and Applications, ICCDA 2010
摘要：Discrete event simulation theory and stochastic service system for hospital outpatient services in systems analysis queuing issues, using the event scheduling simulation strategy, the establishment of wait time and the window based on the number of simulation models in order to achieve the maximum reduction in patients waiting time, improve patient satisfaction research purposes. Simulation results compared with the actual data, analysis of the validity of the model. The model for the hospital cost savings, improve service quality to provide a useful reference. © 2010 IEEE.