标题:Review-based screening interface for improving users’ decision process in e-commerce
作者:Yan, Dongning ;Chen, Li
通讯作者:Yan, Dongning
作者机构:[Yan, Dongning ] School of Mechanical Engineering, Shandong University, Jinan; Shandong, China;[Yan, Dongning ;Chen, Li ] Department of Computer Scien 更多
会议名称:14th International Conference on Logic Programming and Nonmonotonic Reasoning, LPNMR 2017
会议日期:July 3, 2017 - July 6, 2017
来源:Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
出版年:2017
卷:10294 LNCS
页码:130-142
DOI:10.1007/978-3-319-58484-3_11
摘要:Due to the important role of product reviews in e-commerce, some systems have employed different approaches to present reviews on product detail page or comparison page. However, little work has investigated how to present reviews on screening interface for facilitating users to screen out interesting alternatives from a set of options. In this paper, we have developed a novel review-based screening interface in terms of users’ behaviors. Concretely, there are two innovations in the interface design: (1) it enables users to eliminate items by sentiment attributes (i.e., the attributes extracted from reviews), and (2) it emphasizes on visualizing the value distribution of each attribute and tradeoffs among attributes. The results of a user study show that our review-based screening interface achieves significantly more positive assessments than traditional screening interface, in terms of users’ perceived decision accuracy, cognitive effort, pleasantness and intention to use.
© Springer International Publishing AG 2017.
收录类别:EI
资源类型:会议论文
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